Training for Zendesk Administrators

Rating 4.54 out of 5 (332 ratings in Udemy)

What you'll learn

How to set up and configure Zendesk Professional
What are business rules and how to configure them
Basics of reporting
Setting up Email, Web Widget, Facebook & Twitter
Routing of tickets to agents
Design and creation of workflows

Description

You will learn how to configure Zendesk and set up business rules and workflows. This course is will teach you how to become Zendesk administrator to make changes to the settings and …

Duration 3 Hours 58 Minutes

Paid

Self paced

Beginner Level

English (US)

1220

Rating 4.54 out of 5 (332 ratings in Udemy)

Go to the Course
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