Strong visual demonstration of 5 different RCA methods (5-Why, Ishikawa, Cause Mapping, Change Analysis, Barrier Analysis) through a selected Case Study, based on available data and other specific information. Pluses and minuses of each method, application areas and limitations. Classification and importance of evidence. Get ready for you first professional RCA investigation and analysis.
Root Cause Analysis is a systematic problem-solving technique which mainly focuses on finding the 'root causes' of a problem or event. The Root Cause Analysis approach is used for maintaining quality and solving problems makes it ideal to use with various other approaches such as Six Sigma, Lean and Kaizen. Root Cause Analysis course training provides a detailed look at RCA methodology that need to be effective.
It helps delegates to become a knowledgeable practitioner who can deploy Root Cause Analysis along with a range of tools and methodologies to find and solve business problems. Beginning with defining what we mean by the term, the course progresses to cover methodologies such as Change Analysis, Barrier Analysis Analysis, Ishikawa, Five Whys and much more. This skill will also help Business Analysts, Project Managers and any professional whose job involves problem-solving.
This Root Cause Analysis training will highlight how to apply the appropriate tools in the process of Root Cause Analysis and enable you to develop the necessary skills to support your organisation to identify and control Root Cause problems as well as manage them successfully.
This training will provide professionals with a comprehensive understanding of how to undertake Root Cause Analysis (RCA) to identify and solve problems in production as well as in administration. Obtaining a Root Cause Analysis training shows that you have the ability to pinpoint the causes of undesirable events and provide instant corrective actions before they have an impact on other processes, systems or people.
Root Cause Analysis is a procedure used to analyse the problem and identify its cause. We produce ideas, read and dig the defect to identify the cause of a problem to check whether the problem was due to testing miss, development miss, and because of requirement or designs miss. The types of Root Causes are as follows:
Human Cause : Human-made error
Organisational Cause : A poor process used by people to make decision
Picking unsuitable person for a task
Observing tools not in place to measure the quality
Team leaders give unclear information to team members
Physical Cause : Any physical item failed in some way
RCA helps to analyse the problem and identify the cause of the defect. It also helps in developing a logical approach to solving many problems. The benefits of RCA are as follows:
Prevention of repeated issues
Decreases the number of defects reported over time
Reduces developmental budget and saves time
Improves the software development process and its rapid distribution to market
Increases customer satisfaction and boosts productivity
Finds the overlooked glitches in the system
Aids in continuous improvement
