How to write day to day, getting stuff done, action emails, to your team, colleagues, peers, bosses, clients and partners that are clear, concise, effective, and get results?

Email is a key communication channel in business. Moreover, all the principles and techniques discussed here apply not only to email, but to all kinds of communication. The examples in the course are email, but the ideas are transferable.

If you can improve the response time, the understanding and the quality of the reaction people have to your emails, and communication, if they get it faster, if they prioritize it higher and get on it sooner, that will increase your overall effectiveness significantly.

In this course you will learn:

• How to compose action emails, what points to always cover and how

• How to keep it concise and clear

• Who and how to address

• How to follow-up and fix misunderstandings

• How to use the subject line for maximum impact

• What kind of language to use

This course is not about marketing or sales emails, although these techniques can be useful in some situations there too. However, the main focus of this course is action communication: the to day, team and project getting stuff done kind of communication.