To view our complete offering, search for "Jeff Higgins".

More about this Course

This workshop provides attendees with the foundation knowledge, examples, and tools they need to successfully jumpstart the Workforce Analytics journey in any industry.

Training is facilitated by Jeff Higgins, a recognized expert in Workforce Analytics and Workforce Planning across multiple industries from small to large corporations. This course is designed for HR practitioners.

What We'll Cover:

• The needs and business case for Workforce Analytics and Planning

• Top project killers for Workforce Analytics and Planning projects

• Steps and key milestones in the journey to Workforce Analytics and Planning excellence

• Foundational knowledge to measure, track and analyze the impact of various workforce intervention decisions

• Real-life examples and case studies for Workforce Analytics success

What This Course is NOT about:

• How to use R and Python in talent management

• How to build machine learning program or statistical model

• How to set up SQL database or connect data from various sources

What Our Students Are Saying

Since 2009, HCMI’s expert training has helped hundreds of organizations strengthen their in-house workforce analytics & planning capability, including many Global 2,000 companies, nonprofits, healthcare organizations, and major government entities around the world.

"I don’t believe in testimonials, however this workshop more than lives up to the expectations. It was very well presented and answered many questions and created more–which is exactly what I needed on our journey in HR metrics."~ Director Human Resources, Washington Health System

"This course is a ‘must’ for HR professionals. The ability to ‘manage by fact’ is a key competency, not only for businessunits,but also for HR practitioners." ~ Senior Vice President, HR at OCBC

"The Workforce Analytics Training workshop conducted by the Human Capital Management Institute provided a vast amount of information on various HR metrics. The numerous case studies they discussed during the workshop clearly demonstrated how the metrics can be used in organizations to provide valuable data for making business decisions. I would recommend this workshop to anyone interested in gaining a better understanding of the utilization of HR metrics." ~ Edison Mission Energy

"The excellent service your company has provided methroughyour assistance and feedback has given me, as a consumer, more reasons to conduct future purchases from you."~ Fadi Radi, Napcogroup

"A practical easy to follow training session on workforce analytics. I will recommend this to anyone wishing to make smarter insightful human capital decisions." ~ Head of HR, World Bank Group

"Of all the workshops I’ve attended, this resonated continuously." ~ EDS, aHewlett-PackardCompany

"Very good training ground for HR professional who wanted to drive workforce analytics in the organization." ~Vice President, ASTRO

"Excellent materials that were very well presented." ~ ConocoPhillips Inc.

Course Agenda

Section 0:Course Introduction & Agenda

Section 1: The Business Imperatives for Workforce Analytics and Planning

• Setting the stage: value creation in today’s marketplace

• Workforce Analytics: definition and evolution of analytics

• The challenges in measuring human capital

• Identifying key workforce questions

• Building a business case for Workforce Analytics

• Exercise: Pick key human capital questions

• Optional links and reading materials

Section 2: Introduction to Analytics & Case Study Examples

• The art and science of Workforce Analytics

• Case study: Starbucks workforce engagement strategy

• The AACEE maturity model

• Building the foundation for data-driven decision making

• Workforce Analytics foundation & value creation examples

• The power of combining data sources

• Exercise: Self assessment

• Exercise: Recruiting source analysis

• Additional links and reading materials

Section 3: Metrics: Good, Important, and Critical Metrics

• Key Metrics & KPI Selection Methodology

• Balanced Scorecard

• Example - Metrics and KPIs in Recruiting Process

• Case Study - SE Asia Property’s Scorecard

• Application of Balanced Scorecards in HR

• Exercise: Building Scorecard and Business Case

• Additional Links and Reading Materials

Section 4:Workforce Analytics Review & Next Steps

About Human CapitalManagement Institute (HCMI)

HCMI's mission is to fundamentally change how workforce decisions are made by linking people investments to business outcomes through advanced analytics and dynamic visualization. Nearly a decade ago we pioneered the rigorous financial measurement of Human Capital ROI with the Human Capital Financial Statement (HCF$™ ), a strategic tool for senior leaders to optimize workforce decisions regarding capability, capacity, cost, and performance.

In 2016, having developed sophisticated workforce analytics tools for 100's of consulting projects across the globe, we pioneered SOLVE™ Workforce Intelligence Software, the first workforce analytics software that links workforce investments to business outcomes. And in 2018, we create the HCMI Online Academy to provide on-demand global access to our world-class workforce analytics and workforce training curriculum.

Today, HCMI and SOLVE™ remain industry leaders. With our headquarters in the thriving technology hub of L.A.'s Silicon Beach and a presence 3 continents, we continue to innovate our technology and services to provide organizations with the actionable intelligence to maximize the return on their workforce investments.

Helping analysts, HR professionals and business leaders develop their Workforce Analytics and Planning capability since 2009.