This course builds off of segment one on whistleblower hotlines. Segment one reviewed the history and regulations important to understand when operating hotlines.

Organizations manage the hotline process in various ways. There is no single method that can be pointed to as leading practice for all organizations. Companies must evaluate their own capabilities, processes and culture to determine the best method to manage and handle the hotline. This includes determining whether the operation of the hotline will be insourced or outsourced.

This segment further evaluates information regarding operation of the hotline, managing of information and investigating hotline calls.

This course is brought to you by Illumeo. Illumeo, incorporated in 2009, is revolutionizing the hide-bound world of corporate learning. Illumeo works with corporate professionals and organizations of all sizes to build the skills and capabilities that help everyone be an expert at their job. Based in Silicon Valley, CA, Illumeo serves thousands of corporations and corporate professionals across Finance, Accounting, Human Resources, Sales and Marketing. The platform offers assessments, industry-benchmarked competency analyses, hundreds of expert-developed courses, collaborative tools, and the ability for companies to self-publish internal courses that promote institutional knowledge retention and dissemination. Illumeo is the place for expertise management and we are dedicated to the proposition that everyone can be an expert at their job.