Success in our professional and personal lives depends on building successful relationships - in other words people skills. The quality and value of those relationships is driven by how effective our personal communication skills are. Having the ability to understand ourselves and others better is a vital component in creating stronger relationships.
If you want to learn the secrets of effective personal communication and transform how you communicate with the key people around you; this is the course for you. Professionally that might be your team, your peers or your management. Personally, that might be your partner, close friends, family members, or anyone who has a personal impact on your life.
· It will lead you step by step through how your communication process works
· Show you how different people types use and react to that process in different ways
· Identify your personal communication strengths and any improvement areas to strengthen.
· Learn powerful techniques to build rapport
· Develop ways to be versatile (flexible) in how you communicate with those around you and strengthen key relationships - whether professional or personal.
· Explore tools and ideas you can use everyday to build your skills and strengthen your key relationships.
The practical techniques, exercises and models are drawn from NLP, wider psychology and many years of management experience.
Why do I need this course?
Research suggests that over 65% of us rate ourselves as far more versatile (flexible) in our communication than those around us rate us. How versatile are you in reality? This course will help you answer that question.
We frequently take our communication skills for granted. It's easy to simply assume that our messages are heard and understood in the way we intend them to be. Very often they are not. Our messages are changed, adapted and misheard, and we often don't notice until it is too late. The damage has been done. The relationship weakened in some way. Let's face it; we have more communication channels open to us than ever before. What could possibly go wrong? Unfortunately, plenty.
Have you noticed how often poor management, weak people skills and simple misunderstandings are found to lie behind performance problems and tensions at work, relationships that are under stress, conflict or even relationships breaking down? Lower levels of employee engagement frequently gets tracked back to poor people skills from supervisors, managers or company leaders.
Most of us find these relationship pressures surfacing everyday in our working and personal lives.
Poor communication can be the cause of a great deal of frustration, stress and even anger.
The simple truth is that many of these issues can be averted or greatly improved by taking a more flexible approach to how we communicate with others. Boosting our communication skills, or soft skills enables us to make conscious choices about what we communicate and how we do it to give us the best chance of building better, stronger relationships. Flexing how we communicate to suit the needs of others can have a significant impact on the quality of the professional and personal relationships you have with those around you.
The principles taught on this course are practical and straightforward. The discipline and effort needed to execute them in our daily lives is more challenging and requires practice and application. The benefits though will be well worth the effort.
