Use cases are one of the most commonly used techniques for analyzing and modeling systems and business processes. They are a core component of every Business Analyst's toolbox.

This course will give you everything you need to know to get up and running with this powerful methodology of analysis.

The course consists of four lectures plus a case study. Itshould take no longer than two hours to complete.

Students will be able to download a use case template for their own personal or business use.