Exam Purpose

Prepare for the Certified System Administrator (CSA) with four diffrent exam sets. Exam questions are based on official ServiceNow training materials, the ServiceNow documentation site, the ServiceNow developer site, and question crafted from the direct questions that are asked in the ServiceNow System Administrator exam.

Contains

Four exam sets with 60 questions each

San Diego Delta exam

I will continue to add more with my research. Please let me know if you have any questions.

Exam Scope

1. User Interface & Navigation 20%

ServiceNow Overview

Lists and Filters

Forms and Templates

Branding

2. Collaboration 20%

Task Management

Notifications

Reporting

3. Database Administration 30%

Data Schema

Application/Access Control

CMDB

Import Sets

4. Self-Service & Process Automation 20%

Knowledge Management

Service Catalog

Flow Designer

5. Introduction to Development 10%

Scripting

Migration and Integration

Development

Exam Structure

The exam consists of approximately (60) questions.

1) Multiple Choice (single answer) For each multiple-choice question on the exam, there are at least four possible responses. The candidate selects one response which most accurately answers the question.

2) Multiple Select (select all that apply) For each multiple-select question on the exam, there are at least four possible responses. Multiple-select questions have two or more correct responses.

Disclaimer

Clearing the exams is purely dependent on how you perform in the real exam. These exams sets does not guarantee a passing result. These tests should not be considered the official study or exam materials and should only be used to practice for the actual mainline exam. Its recommended that you complete the ServiceNow traning before sitting the exam.