Simulation Objective

It prepares you for the ServiceNow Certified Implementation Specialist - Event Management (CIS-EM) exam with the most comprehensive set of practice questions, explained and detailed answers.

The CIS-EM exam certifies that you have the essential skills and knowledge to contribute to specific configuration, implementation and maintenance for Event Management within the ServiceNow platform.

Contains Delta Roma exam questions

Why this simulation is so good:

• The questions are already all in English, as the certification exam is also in that language;

• All questions have explanations so that you can clarify any doubts regarding the question in English.

• The simulations will help you gain confidence to take the exams, testing your knowledge and showing you which topics should be studied further.

• You will have all my support to answer questions about the questions and answers.

Exam Preparation

The mock questions are based on ServiceNow's official training materials on its documentation and developer website.

The questions in these drills should only be used as training for the actual certification exam.

Exam scope

Event Management Overview (13%)

· IT Operations Management (ITOM) solution

· Define customer challenges

· Event Management key features and capabilities

· Graphical user interfaces (operator workspace, alert intelligence, dependency maps)

· Common Service Data Model (business, application, and technical services)

Architecture and Discovery (13%)

· Discovery and MID server architecture

· Event Management architecture and CMDB

· The monitoring process

· Install a MID server

Event Configuration and Use (34%)

· Event setup (event processing, event rules, event filter, event thresholds, operator workspace)

· Event Management process flow (event table, message key, event processing jobs, event field mapping, CI binding, best practices)

· Connectors (preconfigured, customized)

· Scripting (Regex, JavaScript, PowerShell)

Alerts and Tasks (30%)

· Alert defined (alert record attributes, scheduled jobs

· Alerts process flow (alert management rules, CI binding, priority scores, priority groups, incidents, best practices)

· Alert grouping (correlation rules, alert aggregation)

· Alert Intelligence

· Alert impact profile (impact tree, impact rules, cluster example, SLAs)

Event Sources (10%)

· Identify event sources

· Push vs. pull methods

· Use inbound actions

· Configure a monitoring conector

ATTENTION!

This is a simulated course, that is, it does not include video classes or any other type of supplementary material.

The questions in this simulation are designed to help you with your study and should not be considered as the only study material.

Some questions may be "similar" to the questions applied on the official Servicenow exam, but most are designed to help establish the content that will be required on the exam.