What Does a ServiceNow Administrator Do? ServiceNow is a cloud computing software service that provides a host of applications to customers. As a ServiceNow administrator, your duties are to design, develop, build, and customize applications or provide support responsibilities to end-users of the software. As a ServiceNow administrator, your duties are to design, develop, build, and customize applications or provide support responsibilities to end-users of the software. You administrate the workflows on the software, implement new systems or add-ons, help with problem resolution, and test systems for efficiency. The ServiceNow Certified System Administrator examination ascertains that the candidate possesses the integration capabilities and proficiency that are expected in order to regulate the configuration, implementation, and maintenance of the ServiceNow platform. What admin does: resolving issues related to the current set-up, act more like an architect, responsible for handling incidents that are not requiring a lot of customization or scripting. Devs - introducing and developing solutions that are changing system design, handling more complex issues It is an admin course in which you can easily clear the exam with this practice test, by using this test you can easily pass the developer exam. It is the best practice for you, You will clear the Service Now Certified System Administrator (CSA). Try your best to clear the exam. All the best for your exam. It will very help full to you guys.