In SAP system, Business Workflows are used to execute business processes in applications. Workflows are a key component of SAP system wherein they help design the business processes - it can be a simple release or a complex repeated business process such as creating a material master, etc.

SAP Business Workflows are predefined in SAP R/3 system and the users can also create their new workflows. The workflow allows the users to manage business processes in an efficient manner such that it can be aligned with compliance.

Workflows ensure that right information is sent to the right person at the right time in a correct sequence.

To perform a complex task in SAP system such as invoice approval, purchase request, etc. involves going through different steps. These steps can be performed manually or by using some formal communication such as email, notes, etc. When the tasks are performed manually, there are some common problems associated with it, such as −

• Difficulty tracking the task status

• Dealing with inefficiency

• Difficulty tracking formal communications

• Managing a deadline

Companies have the following needs:

• Approval processes - such as purchase requisition, purchase order, and invoice approval.

• Definition of specific processes - processes that are repeated often and that must follow specific business rules. For example, business partner creation. After each business partner is created you need to set up additional information such as credit limit, contact information, and technical information for data exchange with the business partner. Another example is the hiring process.

• Revision of processes - processes that could be audited, or areas where you want proof of execution for Sarbanes Oxley compliance, or other government or corporate policy regulations.