Salesforce Service Cloud Consultant Certification



Salesforce Service Cloud Consultant Certification

Rating 4.44 out of 5 (77 ratings in Udemy)


What you'll learn
  • Service Cloud Consultant Best Practices
  • Support process in Salesforce
  • Case Management in Salesforce Service Cloud
  • Case Escalation Rules
  • Service Cloud Implementation Strategies
  • Service Cloud Case Queues
  • Salesforce Case Assignment Rules
  • Salesforce Assets
  • Salesforce Entitlements Object
  • Milestones & Entitlement Process in Salesforce
  • Salesforce Experience Cloud/ Communities
  • Service Console
  • Salesforce Knowledge Management …
Duration 4 Hours 58 Minutes
Paid

Self paced

All Levels

English (US)

609

Rating 4.44 out of 5 (77 ratings in Udemy)

Go to the Course
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