The Salesforce Certified Sales Cloud Consultant exam is designed for consultants who have experience implementing Sales Cloud solutions in a customer-facing role. The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement Sales Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Some examples of concepts the successful candidate should understand include:

• Design Sales and Marketing solutions to meet business requirements.

• Design applications and integrations that maximize user productivity.

• Manage data and design analytics to track key Sales Cloud metrics.

This exam guide is designed to help you evaluate your readiness to successfully complete the Salesforce Certified Sales Cloud Consultant exam. It also provides information about the target audience for the certification program, recommended training and documentation, and a complete list of exam objectives—all with the intent of helping you achieve a passing score. Salesforce highly recommends a combination of on-the-job experience and self-study to maximize your chances of passing the exam.

The Salesforce Certified Sales Cloud Consultant exam measures a candidate’s knowledge and skills related to the following objectives. A candidate should have hands-on experience implementing Sales Cloud solutions and have demonstrated the application of each of the features/functions below.

Sales Practices: 11%

Implementation Strategies: 13%

Application of Product Knowledge: 18%

Lead Management: 7%

Account and Contact Management: 11%

Opportunity Management: 10%

Sales Productivity and Integration: 8%

Consulting Practices: 7%

Sales Metrics, Reports & Dashboards: 7%

Data Management: 8%