Hi Trailblazer,

Thank you for considering this course. I built this course because I didn't think there was anything good enough provided when I sat my exam. I wanted to provide better practice questions and study material to help the Salesforce community. I hope you find it useful!

The practice questions in this course will test your knowledge and skills on the four components tested in the OmniStudio Consultant Exam:FlexCards, OmniScripts, Data Tools, Best Fit Solutioning.

The questions are designed to test your knowledge of what you have learned and understood from the recommended trailmix "Get to Know OmniStudio" to help consolidate your learning and prepare you for the exam.

All questions have an explanation provided. The explanation will link to the Trailhead page, the specific page in the OmniStudio Documentation pdf, or provide a short summary of the correct/incorrect choices.

The practice tests have been set up in a similar format to the actual exam. Every question is multiple choice or multi-select with at least four options presented; there are no True/False questions.

Every question between tests is unique. I do not recycle questions.

Salesforce Military

If you are Salesforce Military member please check out the OmniStudio group on Veterans Force for free access to this course.

Exam Outline

FlexCards: 23%

• Explain the capabilities, use cases and purpose of using FlexCards.

• Design FlexCards to ensure they meet customer requirements/needs.

• Collect and group the customer 360 Information required to show to an end user. (Console, FlexCards)

OmniScripts: 27%

• Explain the basic structure of an OmniScript.

• Validate developed OmniScript processes to ensure client expectation alignment.

• Identify business process step requirements and map them to OmniScript Components required to implement them.

Data Tools: 23%

• Explain the purpose and benefits of Integration Procedures and DataRaptors.

• Design Integration Procedures and related DataRaptors.

• Describe the benefits of using Calculation Matrices and Calculation Procedures and provide real examples.

Best Fit Solutioning: 27%

• Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices.

• Map process requirements to OmniStudio capabilities and explain the interaction between them.

• Create fit/gap analyses between requirements and OmniStudio capabilities.

Good luck, Trailblazer!

-Steven

Version History

08FEB22 - Added "Choose n" to multi-select questions.

03FEB22 - Free access for Salesforce Military

12SEP21 - Added fourth practice test

17AUG21 - Initial course released with 3x practice tests