The Salesforce Nonprofit Cloud Consultant program is designed for consultants who have experience working with nonprofits and implementing Salesforce Nonprofit Cloud and related solutions in a customer-facing role. The intended audience has proven experience with installing and configuring Salesforce Nonprofit Cloud. The Salesforce Nonprofit Cloud Consultant is able to successfully design and implement Nonprofit Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.

This exam guide is designed to help you prepare for the Salesforce Certified Nonprofit Cloud Consultant exam. This guide provides information about the target audience, the recommended training and documentation, and a complete list of exam objectives. Salesforce highly recommends a combination of on-the-job experience and self-study to maximize your chances of passing the exam.

The Salesforce Certified Nonprofit Cloud Consultant exam measures a candidate’s knowledge and skills related to the following objectives.

Domain Expertise: 20%

Nonprofit Cloud Product Configuration: 22%

Implementation Strategies and Best Practices: 18%

Solution Design: 20%

Integration and Data Management: 15%

Analytics: 5%

A Salesforce Nonprofit Cloud Consultant designs and deploys complex solutions that support customer business processes and requirements using Salesforce applications. The consultant has experience designing solutions using the Nonprofit Cloud functionality and can lead the implementation of these solutions within a customer organization. The consultant has both experience working with nonprofits and expertise in Salesforce applications, including the knowledge needed to implement multiple applications.