The Salesforce Administrator credential is designed for individuals who have administrator experience with Salesforce and who are continually looking for ways to assist their companies in getting even more from existing and new features and capabilities.

This exam covers these key topics, each making up a certain percentage of the exam.

• Organizational setup: 3%

• User setup: 7%

• Security and access: 13%

• Standard and custom objects: 14%

• Sales and marketing applications: 14%

• Service and support applications: 13%

• Activity management and collaboration: 3%

• Data management: 10%

• Analytics—reports and dashboards: 10%

• Workflow/process automation: 8%

• Desktop and mobile administration: 3%

• AppExchange: 2%

By successfully passing the Salesforce Administrator exam, you demonstrate a thorough knowledge and understanding of the Salesforce platform across Sales, Service, and Collaboration clouds.

Preparing for the Salesforce Administrator exam takes time! This module, takes you through preparing for part of the exam. There are three additional modules to help you continue your journey toward certification.

• Administrator Certification Prep: Security and Data Management

• Administrator Certification Prep: Applications, Activities, and Mobile

• Administrator Certification Prep: Reporting and Automation

All four modules contain real-world scenarios, interactive flashcards, links to resources, and key topic areas to study.

Don’t forget to join the Trailblazer Community, where you can ask questions, collaborate, and join groups to help you prepare for your exam.

Once you take and pass your exam (woohoo!), how do you maintain your certification?

To maintain Salesforce Certification credentials, all certified professionals must successfully complete release maintenance exams specific to their credential. So, you need to complete the Administrator Certification Maintenance module that’s provided for each release. There are three releases each year for the Administrator Certification (Spring, Summer, Winter). If you don’t complete your maintenance requirements by the completion due date, your credentials expire.