Given the nature of construction, it is inevitable that conflict will happen and disputes will arise. In this final course in the series, we'll review the contractual steps you must take if a dispute can't be resolved on the jobsite. However, resolving the dispute at the project-level is the preferred path. We will discuss how to negotiate and handle conflict. Even better, the most preferred route would be to avoid disputes all together. We'll spend a lot of time discussing how to set expectations through clear and unambiguous contracts, how to properly document activities and decisions, proper jobsite records and the importance of communication. Ultimately, people build construction projects. This course discusses ways to interact in an effective way on a personal-level to improve the atmosphere and conditions on site.