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This course will help students understand the importance of professionalism and provides a complete overview of essential aspects of professionalism to consider while in the workplace. In this course, students are encouraged to self-assess and manage their level of professionalism for the benefit of their occupational success while being mindful of the impact they have on their organization as a whole. By setting consistent expectations for professionalism, an organization can build a team that will meet the needs of customers and thrive.

Also within this course, students will learn why it is imperative that email is used professionally and properly. This course helps students understand best practices for composing and responding to messages and offers tips to minimize common mistakes like missing attachments, wrong addressing and more.