UPDATED regularly with new support material (PDF/PPT/VIDEO). Includes more than 15 extra support files.

NEW practicing material:

Practice tests to help you explore and apply knowledge. Very important to prepare you for real case situations and job interviews.

They are composed of multi-choice questions and with the right solutions, backed with further reasons and explanation of the right choice.

Become a reference in email communication by applying the right subject, the proper greeting, intro, concise and specific body, and the right closure.

This course will provide you the best practices on email communication, not only on the construction of your email but also managing and optimizing email communication:

• How to avoid emails to go back and forth.

• How to avoid misunderstandings.

• What info to put in, what to leave out.

• How to improve your time management, avoiding being bothered with non-relevant messages.

• Manage your email communication. Don't let it manage you or your time.

• What are the dos and don'ts of email etiquette in the business?

• Come across as assertive and professional.

• How does a perfect business email look like.

No more lack of confidence or doubt, get equipped, become an excellent professional communicator.

Besides practical information and screenshots, you'll have additional support material at the end of the course to download and/or print.

Also extremely useful, the slide pack on how this course can help you with your career.