A must-read course for Production Managers, Project Managers, Supervisors and others who are working in production and manufacturing sectors. The course covers a wide range of concepts like:-

Objectives of Production and Operations Management

Quality Management – Strategic Issues

Supply Chain Management and Capacity Planning

Materials Management and Warehouse

Production Planning and Operations Scheduling

There are real life examples and case studies which gives an idea of how these concepts can be applied in various organizations practically. The very essence of any business is to cater needs of customer by providing services and goods, and in process create value for customers and solve their problems.

Production and operations management talks about applying business organization and management concepts in creation of goods and services. The desired output is achieved through separation or extraction from raw materials. A classic example of separation or extraction is Oil into various fuel products. Production through modification involves change in chemical and mechanical parameters of the raw material without altering physical attributes of the raw material. Annealing process (heating at high temperatures and then cooling), is example of production by modification or improvement.

Successful organizations have well defined and efficient line function and support function. Production comes under the category of line function which directly affects customer experience and there by future of organization itself. Aim of production function is to add value to product or service which will create a strong and long lasting customer relationship or association.