This course will change your life! Students will learn about process measurement by understanding what makes up a process and how to dissect it and re-engineer it. We discuss the history behind process measurement, why we measure processes, there is a practical exercise that will change your life and your thinking in relation to everything you do. We look at the next generation tools development and where they are likely to head. It is highly recommended for students to purchase the online text reference book "Inventory & Other Grocery Items" written by Terrence Walmsley and available at Amazon Kindle. Students must contact the instructor for the workbook activities required to complete the course..