This course is specially created for Existing or New & Newly Promoted Managers of any age, giving YOU the vital 'SOFT SKILLS' needed to be successful People Managers & Leaders. A lifetime of experience in a programme, that gives you the skills NOW, that we wish we had when we first became 'People Managers'. Designed to get you working with these essential techniques FAST, we cover Key skills like, Feedback That Works, Delegating For Results, Communicating Effectively, , Objective Setting for Success, Powerful Questioning and Engaged Listening. These are the skills that successful managers start to use early in their careers and you can join in that success. There is no reason to wait to learn these skills.

We give you interesting, specially filmed lessons delivered by US, not an endless slide show. We also supply you with System Sheets (quick reference guides to remind you of how to put your new skills into practice without having to rewatch the lessons) and Pro-Formas (The forms you need to make things happen). You can freely download and print these out and use them over and over.

We realised that what we learned in college, and in our early careers, was not enough to to give us the Practical Management and Leadership Soft Skills we needed to Manage People in the real world of work. We really wished we had been given practical training, much earlier, on the skills that we learned over a lifetime. What's more, when we are delivering our training face-to-face with managers we are constantly told ' I wish I'd had this training before now'. These people have been our inspiration in creating 'Management & Leadership Skills for New & Existing Managers '. It's a programme for New, Newly Promoted and Managers looking to REFRESHtheir Soft, People Management Skills.