Welcome to this Skylines Academy course by Author and Instructor, Karen Moen, where you will receive the best overview of Dynamics 365 and be on your way to achieving your Microsoft Certified: Dynamics 365 Fundamentals badge.

Dynamics 365 is Microsoft’s Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) suite of applications.

This course is for you if you:

• Want to gain knowledge of Dynamics 365 modules, including:

  • Finance

  • Commerce

  • Sales

  • Human Resources

  • And more!

• Are looking to begin your Dynamics 365 journey and don’t know where to start

• Are looking to develop knowledge of one or more Dynamics 365 applications.

• Want to take the the MB-901 certification exam and are looking for a place to start.

Course Description:

This course is based on the MB-901 certification curriculum published by Microsoft and is set up to align with the “Skills Measured” documentation. As a foundation to learning about Microsoft Dynamics 365, Skylines Academy Author and Instructor, Karen Moen, will lead your through:

1. A course introduction and study resources to help you with your learning path

2. An introduction to Dynamics 365:

   1. What is Dynamics 365?

   2. What is Digital Transformation?

   3. Dynamics 365 Business Applications

   4. Artificial Intelligence (AI) in Dynamics 365

   5. Mixed Reality in Dynamics 365

3. Principles of Cloud Computing:

   1. What is Cloud Computing?

   2. Benefits of Cloud Computing

   3. Cloud Deployment for Dynamics 365

4. Dynamics 365 Model-Driven Apps:

   1. Sales

   2. Marketing

   3. Customer Service

   4. Field Service

5. Dynamics 365 Finance and Operations Apps:

   1. Finance

   2. Commerce

   3. Human Resources

   4. Supply Chain Management

   5. Business Central

6. Microsoft Platform Components for Dynamics 365:

   1. Integration

   2. Cloud Security and Role-based Security

   3. Power Platform Overview

   4. Common Data Service

   5. Reporting and Capabilities

Using the Skylines Academy approach, lectures will educate you on the fundamental terms and principles of cloud and Dynamics 365, and demos will enable you with a hands-on experience using scenarios to empower you in the real world.