Traditional telephony is out and VoIP is gaining in popularity. Internet Protocol (IP) communications have been steadily implemented across the telephony industry for the last couple of decades.

VoIP, which stands for Voice over Internet Protocol, in its basic form is the transmission of voice traffic over IP-based networks as opposed to voice over the traditional PSTN (Public Switched Telephone Network)

VoIP PBX systems provide mobility to employees, flexibility when a business expands as they are much easier to manage than the traditional PBX