This Practice test is based on the latest MB-910 Microsoft Dynamics 365 Fundamentals exam.

This exam covers the customer engagement features and capabilities of Dynamics 365 apps. Candidates of this exam should have a fundamental understanding of customer engagement principles, business operations, and general computer skills.

Whether you are a business stakeholder, functional consultant at the start of your career or a student, this certification is a validation of your broad knowledge of the customer engagement apps in Microsoft Dynamics 365, including marketing capabilities, and the automation of the sales, service and support lifecycles.

MB-910 measures below topics

• Describe Dynamics 365 Marketing

• Describe Dynamics 365 Sales

• Describe Dynamics 365 Customer Service

• Describe Dynamics 365 Field Service

• Describe project operations

• Describe Shared Resources

Microsoft Dynamics 365 Fundamentals (CRM) Exam MB-910 covers the following topics -

Module 1 - Describe Dynamics 365 Marketing (10-15%)

Module 2 - Describe Dynamics 365 Sales (15-20%)

Module 3 - Describe Dynamics 365 Customer Service (15-20%)

Module 4 - Describe Dynamics 365 Field Service (15-20%)

Module 5 - Describe project operations (15-20%)

Module 6 - Describe Shared Resources (15-20%)

Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM) will have 40-60 questions that can be of type like a case study, short answers, multiple-choice, mark review, drag, and drop, etc. And, to pass the exam it is necessary to score a minimum of 700 (on a scale of 1000). Further, the Microsoft MB-910 exam cost is $99 USD including the additional taxes. Lastly, candidates can take the exam in the English language.