Confidence pass on the first try by completing this (Information Technology Infrastructure Library) ITIL 4 mockup exam and practice test.
The (Information Technology Infrastructure Library) ITIL 4 Foundation certification is designed as an introduction to Information Technology Infrastructure Library 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
The certification can help:
Those who require a basic understanding of the Information Technology Infrastructure Library framework
Those who want to understand how Information Technology Infrastructure Library can be used to enhance IT service management
IT professionals or others working within an organization that has adopted Information Technology Infrastructure Library.
However, the Information Technology Infrastructure Library Foundation certification can benefit anyone who has an interest in IT service management.
Information Technology Infrastructure Library 4 Foundation candidates will have an understanding of the following:
A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
The guiding principles of Information Technology Infrastructure Library 4
The four dimensions of Service Management
Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
How Information Technology Infrastructure Library practices described in Information Technology Infrastructure Library 4 will maintain the value and importance provided by the current Information Technology Infrastructure Library processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.
Information Technology Infrastructure Library Foundation exam format
Who this course is for:
Anyone working in IT and looking for the most up to date IT service management education, as well as an understanding of how to provide business value in the digital era.
Anyone who is looking to upgrade their Information Technology Infrastructure Library v3 certification and knowledge.
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