IT & Technical Support Guide to Helpdesk, Desktop & Servers



IT & Technical Support Guide to Helpdesk, Desktop & Servers

Rating 4.46 out of 5 (1080 ratings in Udemy)


What you'll learn
  • The different levels of IT support and how they relate to each other
  • Service Level Agreements (SLAs) and how they are applied in real-world situations
  • How to set a secure password
  • Assessing user ability when dealing with incoming service requests

Description

On this course, you will learn how the different levels of ITtechnical support work, topics include the following:


*Service Level Agreements (SLAs)

*Data Protection …

Duration 0 Hours 58 Minutes
Paid

Self paced

Beginner Level

English (UK)

16027

Rating 4.46 out of 5 (1080 ratings in Udemy)

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