IT & Technical Support Guide to Helpdesk, Desktop & Servers
Rating 4.46 out of 5 (1080 ratings in Udemy)
What you'll learn
- The different levels of IT support and how they relate to each other
- Service Level Agreements (SLAs) and how they are applied in real-world situations
- How to set a secure password
- Assessing user ability when dealing with incoming service requests
Description
On this course, you will learn how the different levels of ITtechnical support work, topics include the following:
*Service Level Agreements (SLAs)
*Data Protection …
Duration 0 Hours 58 Minutes
Paid
Self paced
Beginner Level
English (UK)
16027
Rating 4.46 out of 5 (1080 ratings in Udemy)
Go to the Course
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Paid
Self paced
Beginner Level
English (UK)
16027
Rating 4.46 out of 5 (1080 ratings in Udemy)
Go to the Course