Designing for humans is tough. We design for millions, but every interaction between our work and a user is personal, and we aren’t taught to take care with those interactions. I created this course because I want everything we design to meet the real needs and wants of real people. 

This course draws from my recent book with Sara Wachter-Boettcher, Design for Real Life and is best for learners who are new to design or looking to strengthen their emerging user experience design skillset.  And since design is everywhere, a wide range of professionals will benefit from this course.

If you want a set of tools for stress-testing your work to make sure it’s as human-centered, compassionate, and inclusive as possible, this is the course for you. 

By the end of the course, you will have gone through practical exercises around how to challenge your vision and design a compassionate user research process; seen how to improve interviews and talk to real people about their user experiences with your product; explored new ways to think outside as well as inside the box; and practiced ways to avoid the tunnel vision we all too often develop about our own work.