Conflict Resolution and De-Escalation Skills



Conflict Resolution and De-Escalation Skills

Rating 4.15 out of 5 (131 ratings in Udemy)


What you'll learn
  • You'll learn how to effectively address and de-escalate conflicts, using appropriate techniques to deal with the person's emotions or complaints
  • You'll learn how to properly analyze people's rules and how to avoid breaking them, avoiding future conflicts
  • You'll learn how to mediate tense situations between third parties, evaluating both positions impartially
  • You'll learn how to avoid the common traps in terms of conflicts, …
Duration 3 Hours 58 Minutes
Paid

Self paced

All Levels

English (US)

15891

Rating 4.15 out of 5 (131 ratings in Udemy)

Go to the Course
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