Candidates are encouraged to use this document to help prepare for CompTIA A+ Core 2. In order to receive the CompTIA A+ certification, you must pass two exams: Core 1 (220- 1001) and Core 2 (220-1002). CompTIA A+ Core 2 measures the necessary skills for an entry-level IT professional. Successful candidates will have the knowledge required to:

• Assemble components based on customer requirements

• Install, configure, and maintain PCs, mobile devices, and software for end-users

• Understand the basics of networking and security forensics

• Properly and safely diagnose, resolve, and document common hardware and software issues

• Apply troubleshooting skills

• Provide appropriate customer support

• Understand the basics of scripting, virtualization, desktop imaging, and deployment

These content examples are meant to clarify the test objectives and should not be construed as a comprehensive listing of all the content of this examination.

EXAM ACCREDITATION

CompTIA A+ is accredited by ANSI to show compliance with the ISO17024 Standard and, as such, undergoes regular reviews and updates to the exam objectives.

TEST DETAILS

Required exam Core 2

Number of Questions Maximum of 90

Types of questions Multiple choice and performance-based Length of test 90 minutes

Recommended experience 12 months of experience as an IT support specialist Passing score 700 (on a scale of 100–900)

EXAM OBJECTIVES (DOMAINS)

The table below lists the domains measured by this examination and the extent to which they are represented:

1.0 Operating Systems 27%

2.0 Security 24%

3.0 Software Troubleshooting 26%

4.0 Operational Procedures 23%

Total : 100%