Customer Centric Scrum training program provides you is designed to learn how to use agile ways of working to deliver maximum value to customers or businesses. The course strengthens the foundation knowledge and skills about agile ways of working using Scrum applied to manage project/programs, product development, service management, process improvement, and continuous improvement. You can also apply agile ways of working to self-improvement and developing a growth mindset.

The course covers about Scrum framework based on the latest version of the Scrum Guide.

The course is very helpful to people appearing for agile Scrum or project management certifications. You can also claim professional development units (PDUs) or SEUs (Scrum Education Units) required as a prerequisite or renewal of agile or project management certifications.

What's In It for You?

This course will challenge your status quo and help you get out of your comfort zone. Working out of your stretched zone will bring more innovation and creativity, and highlight your contribution in delivering your project/program/product/services. Aligning your mindset to agile ways of working will give self-satisfaction and a sense of achievement as you deliver value to the customer early and continuously. The growth mindset you develop will help you, in the long run, foster your career growth, collaborate effectively, and work together with people.

Course Overview

• What is Scrum?

• Scrum Roles, Events, Artefacts

• Writing User Stories

• Definition of Done (DoD) and Definition of Ready (DoR)

• Agile Estimation and Planning