Whether your background is in development or design, you will often hear phrases such as 'Oh, this software is easy, the users will have no problem with it, or can you just add some UX to it'. As digital creators; How do we navigate through the often subjective and conflicting input from various stakeholders, into our design work? How can we be certain that our design will be successful with the user? How can you create a good design?

This course will immerse you in five core aspects of user experience. You will look at how to understand users better, so you can create better experiences for them. We will get practical, looking at specific tools and methods, as we consider how to collaborate more constructively with others in our organizations.

Our conversational style of teaching will help you pick up the basics quickly, without getting bogged down in the theory. The course also offers total flexibility so that, if you want to investigate a particular topic, you can jump straight in at your own pace.

By the end of the course, you will be able to decode UX designs and understand what actually excites your customers and what doesn't.

About the Author

Jonah McLachlan has over 5 years of commercial experience in a range of companies, including the public and private sectors.

He has worked on multiple projects in energy, finance, healthcare, education, retail, entertainment, and the automotive industries. He has provided training and mentoring for the UX Design Institute, UXTraining, and Designed.

He is passionate about understanding the needs of users and proactively looks for ways to improve the user experience for apps, websites, and services.