Learn from the Experts is a series where we sit down with leading industry practitioners and ask them for real-world stories and examples of how they're using technology in their everyday work.

In this interview, Ben Lorica, chief data scientist at O’Reilly Media, asks Susan to talk about the impact of AI on business.

Susan Etlinger is an industry analyst at Altimeter, a division of Prophet. Her research focuses on the impact of artificial intelligence, data, and advanced technologies on business and culture, and is used in university curricula around the world.