Video description
The groundbreaking guide to boosting efficiency and revenue in any white-collar setting—without investing in new technology. The Knowledge Work Factory provides a proven, easy-to-implement program for eliminating the Productivity Paradox—the decline in productivity that almost inevitably comes with increased investment in technology.
Table of Contents
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Introduction
Part 1, Chapter 1: Where Is White-Collar Waste Hiding? In Plain Sight
Chapter 2: Did You Notice That Your Most Valuable Assets Have Shifted?
Chapter 3: How We Got Here: The Long Journey To Myopia
Part 2, Chapter 4: Finding-And Fixing-Your Business’s Biggest Blind Spots
Chapter 5: Transforming Your Business Into A Knowledge Work Factory
Chapter 6: What’s the Capacity of Your Knowledge Work Factory?
Chapter 7: Recognizing the “Hidden Products” Your Knowledge Workforce Builds
Chapter 8: Building Your Own Knowledge Work Factory
Part 3, Chapter 9: Optimizing Your Knowledge Work Assembly Lines
Chapter 10: Analyzing and Simplifying Knowledge Work Activities
Chapter 10 continued
Chapter 11: Turbocharging Your Knowledge Work Factory
Chapter 12: Managing Industrialization
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