Video description
With startling insights and a dash of humor, Stop Talking, Start Communicating combines
scientific research with real-world strategies to deliver a proven approach to more effective
communication.
Table of Contents
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Foreword
Introduction
Chapter 1: Back Up To Go Forward
Chapter 2: Invert Your Expectations
Chapter 3: Lose Your “Friends”
Chapter 4: Stop Talking
Chapter 5: Don’t Be Yourself
Chapter 6: Play Dumb
Chapter 7: Question Your Questions
Chapter 8: Ignore Your (Telltale) Heart
Chapter 9: Don’t Solve Problems
Chapter 10: Blow Things Off
Chapter 11: Let Difficult People Win
Chapter 12: Respond With Weakness
Chapter 13: Change Your Change Plan
Chapter 14: Take Things Off the Table
Chapter 15: Be Boring
Chapter 16: Give People What They Want
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