Video description
This is a companion video to
The Power of Communication: Skills to Build Trust,
Inspire Loyalty, and Lead Effectivelyby Helio Fred
Garcia. The Nine Principles of Effective Leadership Communication
are the book’s key concepts for winning the hearts and minds of
stakeholders.
The introduction, each of the nine principles, and the conclusion
combine a real-world case study with foundational principles of
effective leadership communication. Together they present a
powerful conceptual framework for enhancing your own power of
communication.
For more than 30 years
Helio Fred Garciahas helped
leaders build trust, inspire loyalty, and lead effectively. He is a
coach, counselor, teacher, writer, and speaker whose clients
include some of the largest and best-known companies and
organizations in the world.
Fred is President of the crisis management firm Logos Consulting
Group and Executive Director of the Logos Institute for Crisis
Management & Executive Leadership. He is based in New York and
has worked with clients in dozens of countries on six continents.
Fred has been on the New York University faculty since 1988 and has
received his school’s awards for teaching excellence and for
outstanding service. He is an adjunct professor of management in
NYU’s Stern School of Business Executive MBA program and an adjunct
associate professor of management and communication in NYU’s
Master’s in PR/Corporate Communication program. Fred is also on the
adjunct faculty of the Starr King School for the Ministry-Graduate
Theological Union in Berkeley, where he teaches a seminar on
religious leadership for social change. And he is on the leadership
faculty of the Center for Security Studies of the Swiss Federal
Institute of Technology in Zurich, where he teaches in the Master’s
in Advanced Studies in Crisis Management and Security Policy. He is
a frequent guest lecturer at the Wharton School/University of
Pennsylvania, the U.S. Marine Corps Command and Staff College and
Officer Candidate School, the Brookings Institution, Tsinghua
University in Beijing, and other institutions.
Fred is coauthor (with John Doorley) of
Reputation Management: The Key to Successful Public
Relations and Corporate Communication(second edition
2011; first edition 2007), by Routledge, Taylor & Francis
Group. His two-volume book
Crisis Communicationswas published by AAAA
Publications in 1999. He blogs at www.logosinstitute.net/blog; he
tweets at twitter.com/garciahf.
Table of Contents
Introduction
Principle #1: See Communication as the Continuation of Business by Other Means
Principle #2: To Move People, Meet Them Where They Are
Principle #3: Walk the Talk
Principle #4: Control the Communication Agenda
Principle #5: Remember That Even Small Events, Changes, or Blunders Can Have Big Consequences
Principle #6: Plan and Align Tactics with Strategy
Principle #7: Invest in Continuous Improvement of Communication Skills
Principle #8: Harness the Power of Language and Framing
Principle #9: Understand How the Human Brain Works
Conclusion