Video Case Studies: Produced by C.K. Prahalad's students,
these videos illustrate the case studies presented in the
book.
The Market Exists at the Bottom of the
Pyramid
Casas Bahia
Produced by Andrew Wilson and Sami Foguel
In fifty years, Casas Bahia has grown from one man selling blankets
and bed linens door-to-door to the largest retail chain in Brazil,
offering electronics, appliances, and furniture. With its emphasis
on serving the poor customer, its low prices, and credit determined
by payment history rather than formal income (70 percent of Casas
Bahia customers have no formal or consistent income), Casas Bahia
grosses over US$1 billion, and has invoked deep loyalty in its
customers.
CEMEX
Produced by Ajit Sharma, Sharmilee Mohan, and Sidharth Singh
The third largest cement manufacturer in the world, Cemex decided
it needed to move from selling materials to selling solutions. With
low fixed prices, materials on credit, pre-costed housing designs,
and even supervised construction services for Mexicans working
abroad, Cemex makes housing affordable and possible for the poor in
Mexico.
Known Problems, Known Solutions
Salt–Hindustan Lever Limited
Produced by Anuja Rajendra and Tej Shah
In India, Iodine Deficiency Disorder hinders the growth and
intellectual development of 70 million people, with twenty percent
of the population at risk. Yet up to fifty percent of the iodine in
iodized salt can be lost during storage, transportation, and Indian
cooking. Using world-class technology, Hindustan Lever Ltd. has
developed a more stable iodine for salt that is effective in
preventing IDD and affordable; using village-based entrepreneurs to
sell products in remote areas, HLL is ensuring its availability, as
well as providing jobs, income, and self-respect for the poor.
Soap–Hindustan Lever Limited
Produced by Mindy Murch and Kate Reeder
Around the world, 2.2 million people die from diarrheal disease
every year. Children are especially at risk–one child dies every 30
seconds. India alone contributes thirty percent of the world's
diarrheal deaths. By teaching and demonstrating the benefits of
handwashing through both UN and branded programs that reach into
the villages, Hindustan Lever Ltd. is reducing infectious disease
and improving soap sales.
Aravind Eye Hospital
Produced with the permission of Aravind Eye Hospital
From an eleven-bed clinic, Aravind Eye Hospital has grown to the
largest eye care facility in the world. Their innovations in
operations, materials, and patient care support seeing over 1.4
million patients, and performing over 200,000 sight-restoring
surgeries, each year. Two-thirds of its patients are served at no
cost–and those who pay, pay an average of $75.
Known Problems That Need System-Wide
Solutions
e-Choupal–ITC
Produced by Kuttayan Annamalai and Sachin Rao
In setting up rural farmer-entrepreneurs with Internet access, and
using modern technology to accurately weigh farmers' crops (and
paying them promptly), ITC's e-Choupal system is transforming
India's agricultural supply chain, reducing systemic corruption and
giving farmers both better prices for their crops and a sense of
dignity and confidence in being connected to the rest of the
world.
ICICI
Produced by Michael Hokenson and Todd Markson
As the second-largest bank in India, ICICI Bank has led multiple
initiatives to provide banking services at an affordable costs to
the poor. ICICI has partnered with others to co-locate ATMs with
rural Internet kiosks, and explore SmartCard technology to provide
secure, low-cost transactions and loan management. More
importantly, ICICI Bank has created a network of eight thousand
Self Help Groups, each with twenty women, to serve as the vehicle
for creating successful, microfinanced businesses. In the process,
ICICI Bank has given these women the means to transform their
social and economic lives, their families, and their
villages.
The EID Parry Story
Video produced by Kuttayan Annamalai and Sachin Rao
EID Parry provides local entrepreneurs the technological backing to
run Internet kiosks in rural villages. EID Parry has also created
its own Internet portal, to support farmers with access to
fertilizers and tools, education and crop disease diagnosis, and a
direct market for their crops of rice and sugarcane. While the
cases are similar, the EID Parry video focuses on the entrepreneur,
and highlights how a single computer can change a whole
village.
Known Problems, Unique
Solutions–Innovation
Jaipur Foot
Produced by Scott Macke, Ruchi Misra, and Ajay Sharma
With five and a half million amputees, there is an almost
overwhelming need for an inexpensive artificial foot/lower limb
prosthesis in India. Any solution also has to meet the needs of the
Indian lifestyle–walking barefooted, squatting, and sitting
cross-legged. With innovative design and use of materials, Jaipur
Foot (a non-profit organization) has created a low-cost prosthesis
that it fits on sixteen thousand patients annually, allowing their
return to their chosen professions in the fields and cities without
loss of income or productivity.
New Approaches to Old Problems
Voxiva
Produced by Cynthia Casas and Will Lajoie
Peru's struggle in the early 1990s to control a cholera outbreak
took years, cost thousands of lives, and meant over $770 million
dollars in lost productivity, trade, and tourism for Peru's
economy. Voxiva's product, Alerta, is one tool Peru is using to
fight back against infectious disease outbreaks. It transforms the
typical village telephone into a tool for effectively reporting
health conditions and disease outbreaks in rural areas, improving
the speed and quality of medical responses and saving lives.
The Beat Goes On
Jaipur Rugs
Produced by Jennifer Anderson, Nina Henning, Marion Ntiru, and
Shara Senior
Jaipur Rugs provides a unique example of how a global supply chain,
built around developing human capability and skills at the
grassroots level and finding steady and well-paying jobs for rural
men and women in the most depressed parts of India, can connect
rural poor with markets of the rich, such as the United
States.
Bonus Case Studies
Known Problems That Need System-Wide
Solutions
The EID Parry Story
Video produced by Kuttayan Annamalai and Sachin Rao
EID Parry provides local entrepreneurs the technological backing to
run Internet kiosks in rural villages. EID Parry has also created
its own Internet portal, to support farmers with access to
fertilizers and tools, education and crop disease diagnosis, and a
direct market for their crops of rice and sugarcane. While the
cases are similar, the EID Parry video focuses on the entrepreneur,
and highlights how a single computer can change a whole
village.