This course has been designed to help you apply knowledge, skills, and know-how you have developed in negotiation and in mediation, both as a result of your own practice and the follow up of the previous Courses of the ESSEC “Negotiation, Mediation, and Conflict Resolution” specialization.Before you enroll this course, we strongly recommend that you acquire the necessary pre-requisites. A number of tools, concepts, and methods are outlined in 3 MOOCS: Negotiation Fundamentals, Cross-cultural Negotiations, and Mediation & Conflict Resolution.
To be more specific, the following subjects must be mastered:
- Get prepared for any negotiation;
- Avoid traps;
- Know how to prompt value-creating partnerships;
- Structure an effective negotiation sequence;
- Bargain in an efficient and respectful manner;
- Overcome deadlocks;
- Manager cultural differences in a negotiation;
- Define what a mediation is and choose when to use it;
- List different types of mediation;
- Identify typical challenges and difficulties that most mediators face;
- Choose the adequate strategies within a repertoire of options;
- Identify the do’s and don’ts in mediation.
The purpose of this course is to help you to put everything together, sharpen your skills and enhance your command of negotiation techniques and behaviors.
We’ve designed this MOOC in a highly interactive way. You will be engaged in a negotiation with peers. You will demonstrate your improved capacity to analyze, and therefore conduct, negotiations and mediation.
This capstone project will comprise three exercises. Here is an overview.
In the first exercise, you will analyse a real-life negotiation of your own choice. As an expert of negotiation dynamics, you will provide your reader with a detailed analysis of this real negotiation. Indeed as a professional, your task might not always be to conduct a negotiation - but to analyse what is going on in a given negotiation, or to help others (your boss, for instance) get ready for a high-stake negotiation. Guidelines will be provided in a separate document, to help you structure your assignment.
For the second exercise, you will negotiate directly with a peer. We’ve prepared a business case inspired from a true story.
The third exercise is linked to the previous one. Imagine that this negotiation is not successful, and that the relationship between the two negotiators becomes too tense. You will be asked to step into the shoes of a mediator - and to structure a mediation process.
Each of these three exercises will be peer-evaluated.
As a result, it is really worth your engagement! Go ahead, engage fully into the exercises - you will have fun, and you will make further progress for real-life negotiation, mediation, and conflict management.
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Syllabus
Syllabus - What you will learn from this course
Week 1
Capstone project overview
Week 2
Eye of the expert: analysing a negotiation
Week 3
Let’s practice a negotiation
Let’s practice a negotiation: Lesson Choices
Week 4
What if it had been a mediation?
FAQ
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
Reviews
Very good review courses. Learned also how to implement the knowledge learned in 3 previous courses into reality through case studies.
A good introductory course. A bit difficult to find partners for the capstone project.
Negotiation skills are always useful. Love the course.
Wonderful Instructor. Nice course syllabus. Recommended.
