ITIL 4 Exam Preparation
ITIL® 4 Foundation Test Preparation is designed to introduce learners to the key concepts, terminology, and best practices for creating, and improving the quality of IT services across the IT organization. This class is focused on exam preparation. Through a series of self-paced learning, practice quizzes and exams, students become acquainted with ITIL terminology, and how it applies to the Service Value Lifecycle.This course requires 5 weeks at about 2-4 hours/week to complete.
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Syllabus
Syllabus - What you will learn from this course
Week 1
Introduction to ITIL 4
Key Concepts of Service Management
Week 2
The Four Dimensions of Service Management
The ITIL 4 Service Value System
Week 3
The Service Value Chain
ITIL 4 Guiding Principles
Week 4
ITIL 4 Practices
Course Review
Week 5
Exam Overview
FAQ
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
Reviews
This was really helpfull to grab knowledge about ITIL and for my exam preperation.
it was a great course, I feel I am ready for the exam
It's very nice course the standard set of practices to support organizations through digital transformation.
Its a very good course especially if you are looking to clear your ITIL certification.
