Introduction to Hardware and Operating Systems

If you’re ready to enter the world of Information Technology (IT), you need job-ready skills. This course enables you to develop the skills to work with computer hardware and operating systems, and is your first step to prepare for all types of tech related careers that require IT Fundamental skills. First, learn about the essential software brain of a computer—its operating system software when you explore Microsoft Windows. Next, discover internal key hardware computer components, including motherboard components, central processing unit (CPU) memory, hard drives, expansion slots, and more. Become skilled at identifying the various hardware connections, including categories of ports, add-on peripherals such as mice, and other hardware components. Learn the essentials of basic workstation setup, commonly used operating system settings, screen capture commands, and job-essential good troubleshooting practices.

Now you’re ready to combine your hardware and operating systems knowledge to set up and troubleshoot malfunctioning computer systems.

This course is for anyone new to IT and computer hardware or who wants to start an IT support-related profession as a Help Desk Support Specialist, IT Support Specialist, Virtual Customer Service Agent, or Technical Support Representative. Showcase your analytical and evaluation skills via online labs to be job-ready with real-world skills.

• Demonstrate an understanding of operating system fundamentals

• Recognize desktop and laptop hardware components and devices

• Identify commonly used interfaces and peripherals

• Describe basic workstation setup practices, operating system settings, and good troubleshooting practices

Syllabus

Syllabus - What you will learn from this course
Week 1
Operating System Fundamentals 
Week 2
Computing Devices and Peripherals
Week 3
Interfaces and Connectors
Week 4
Internal Computer Components
Week 5
Workstation Evaluation, Setup, and Troubleshooting
Week 6
Final Quiz and Hands-on Exercise

FAQ

When will I have access to the lectures and assignments?

Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

What will I get if I subscribe to this Certificate?

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

Reviews

Thank you so so much for provided us all these useful infomation :)

This course really helped me to gain new knowledge about Hardware & Operating systems. Video lessons are so nice.

This course was difficult but needed very much. Passed quiz's and test's with 95 and above.

A great course to be introduced into the world of the IT. Totally recommended!