Interpersonal Communication for Engineering Leaders
This course covers communication skills that engineering leaders use every day to motivate, inspire, and support the people in their organizations. Speaking and writing are basic leadership communication skills. (We covered these topics in the Specialization course 1 and 3.) However, leaders also need to be skillful interpersonal communicators. Modern business requires communication skills that are effective across cultures, generations, and genders. Communication is also a key skill in building your personal brand. Leaders need to look, act, and speak like leaders. Another important leadership skill is the ability to handle difficult, emotional communications with employees, supervisors, and colleagues. Finally, engineers are often at the center of crisis communication.
In this course, you will learn
- How to communicate in a global environment,
- How to communicate across cultures, generations, and genders
- How to use communication to build your personal brand, communicate your values, and your leadership promise
- How to handle high-stakes, emotionally charged, difficult conversations with employees, supervisors and your colleagues
- How to handle crisis communication
Required Material Disclaimer- The purchase of a case study is necessary to complete this course, as it is tied to an assessment. This case is an excellent illustration of the typical business situations requiring skillful handling of difficult conversations. Currently, the cost associated with this case study is $8.95 USD and is subject to change.
Selected materials courtesy of Communiation Faculty at Rice University - all rights reserved.
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Syllabus
Syllabus - What you will learn from this course
Week 1
Specialization Introduction - Communication for Engineers
Course Introduction - Interpersonal Communication for Engineering Leaders
Week 1: What Influences the Way People Communicate?
Week 2
Week 2: Communicating With Leadership Presence in the Workplace
Week 3
Week 3: How to Handle Difficult Conversations
Week 4
Week 4: What to Say, and What Not to Say, in a Crisis Situation
FAQ
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
Reviews
thanks a lot material very helpful and clear to understand
A very great course! Especially the session the brand You, it urged me to think about who I am, the person I want to be, and the way I want to be perceived.
Really enchanting course. Loved it. Being an engineer myself and also in the teaching profession, i understand how important it is to communicate effectively.
It's a carefully crafted course, with excellent case studies and assignments. The course provides key ideas for a strong and effective communication.
