Intercultural Communication and Conflict Resolution
Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.Upon completing this course, you will be able to:
Explain the dimensions of intercultural interactions that add to conflict
Analyze the dynamics of intercultural interactions
Plan strategies for success in intercultural interactions
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Syllabus
Syllabus - What you will learn from this course
Week 1
Getting Started
Dimensions of Intercultural Interactions and Conflict
Week 2
Analyze the Dynamics of Intercultural Interactions
Week 3
Strategies for Success in Intercultural Interactions
Course Wrap-up
FAQ
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
Reviews
Resources and Materials were too good. A case study is very appropriate.
It was wonderful!! It helped me a lot and all the cases stady were informative! Thank you for everything!
Very useful and practical cases. I enjoyed this one very much.
Enjoyed the cultural models shared. It's simple and useful. I'll be referring to these models in the fu
