Giving Helpful Feedback
This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.Giving feedback is a skill which develops over time. We give you a process you can use to improve your feedback skills and deliver it with confidence. You will find that there is a scientific basis for many of your observations and intuitions about feedback—such as, it is hard to give correctly, people don’t like it, and more. This will be reassuring as you learn how to overcome these difficulties. We hope you have a fantastic time becoming a better manager!
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Syllabus
Syllabus - What you will learn from this course
Week 1
Introduction to Giving Helpful Feedback and Positive Feedback
Week 2
Negative Feedback: Use With Caution
Week 3
The Seven Essential Feedback Skills - Part I
Week 4
The Seven Essential Feedback Skills - Part II
Week 5
Giving Helpful Feedback: Turn Your Knowledge Into Long-Term Change
Helpful Class Resources
FAQ
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
Reviews
Great Course. I love the way it is designed, delivered. I learned a lot. The most imporatnt part is that I enjoy every bit of the session and completed everything less than a week. :)
Excellent course with resources to be used immediately. Opportunity to learn independently and apply the principles with exemplars and video to guide the process.
Tracy Jennings was very easy to understand and she kept the course engaging. The last quiz brought out a complete understanding of the course and was very useful.
I enjoyed the course, it gave good examples which helped explain the content from each of the sections. The content was not too heavy and was easier enough for me to ingest.
