Consulting Approach to Problem Solving
This is the #3 course in the specialization on management consulting.Management consultants excel at solving difficult and complex business problems. How do they do this? Shouldn’t clients know more about their situation than external consultants? Consultants are trained to systematically break down problems into logical pieces, then aggressively pursue answers with data:
• Think about the problem broadly; strategy, operations, people, technology
• Define the problem clearly; articulate “what does success look like?”
• Break the problem into “buckets” so it is easy to understand
• Use hypotheses to “guess” your way to the potential answer(s)
• Find and clean up messy data; convert the data into useful recommendations
How to break down problems? How to use hypotheses? How to request data? How to clean data? How to use a DMAIC process improvement framework?
Syllabus
Syllabus - What you will learn from this course
Week 1
Problem Definition and Scoping
Week 2
Frameworks and Logical Structuring
Week 3
Hypothesis-Based Consulting
Week 4
Consultants Love Data
Week 5
Data Request and Data Cleansing
Week 6
Get the “Right Data” for the Project
FAQ
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
Are these skills useful to non-consultants?
Absolutely. Your ability to use effectively break down problems, make sense of messy data, structure projects, and persuade through data are all career boosters.
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