Communication in the 21st Century Workplace
The workplace is more diverse than ever before. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means it’s more critical than ever to develop appropriate communication strategies and practices. This course will teach you to identify and adapt your own communication style to not only increase team productivity, but also build bridges with colleagues from all backgrounds.By the end of this course, you will be able to:
1.Identify your own communication style
2. Describe methods to increase effective communication
3. Discuss how changing demographics affect workplace communication
4. Differentiate between the five working generations and their communication preferences
5. Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid
6. Discuss effective techniques for communicating with a diverse workforce
7. Implement a flexing communication strategy to better communicate with one’s workplace team
Differentiate between the five working generations and their communication preferences
Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid
Discuss effective techniques for communicating with a diverse workforce
Implement a flexing communication strategy to better communicate with one’s workplace team
Syllabus
Syllabus - What you will learn from this course
Week 1
Your Communication Preferences
Week 2
Managing Communication Change Drivers
Week 3
Flexing Communication
Week 4
Enhancing Communications
FAQ
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
Reviews
I enjoyed this course. I used it for personal development. It gave great tools and information to think about as a middle manager and how to properly communicate with
Good one to let you lead & adopt a practical approach to engage in virtual communication, avoiding common communication errors & lead strategically by building relationship with teams.
Useful course for middle and senior managers. Helps with different perspectives and practical tips to be more effective at this. Highly recommended. Thanks!
The course is very helpful to scrutinize your mistakes made during corporate communications and ways with deal with different situations with different strands of people.
